Eugene was straightforward, beat the offer I currently had on the table and added a couple of great extras. They did everything in a timely manner and the panels look good. They use a higher rated panel than other companies, and that made the nerd in me happy. So far everything is working well and I'm already saving money, and summer hasn't even hit yet, so that's awesome. I'll of course update this if things change, but this is an awesome experience so far.